My in-laws absolutely love their memorial frame. They raved about how beautifully the frae was packaged. The shop owner corresponded with me to send a proof and was very responsive. I would not hesitate to work with them again!
We purchased this item for my brother who lives in another state. His dog passed away and I decided to make the trip out to see him two weeks later, and wanted to have something nice for him in hand. This frame was shipped out just a couple of days after my purchase and it was beautiful. Really great work. Writing is flawless, design is nice. Great product. It was also wrapped well for shipping.
I tried contacting the shop, perhaps this will get their attention better:I received the frame today. It is similar to what I ordered in that it accommodates an 8 x 10 photograph. In the picture of what you sold me it showed the writing on a mat around a photograph which is why I want an 11 x 14. The frame that you gave me is simply a frame around an 8 x 10 NOTHING ACTUALLY MEASURES to the measurements of 11 x 14. I NEED AN ACTUAL 11 x 14 FRAME that I purchased to accommodate the 8 x 10 drawing with the writing over top of the matting or blank space (floating area) behind it. Can you do this? I would like to send this back and if you can’t do that I would like a refund. Having seen it now I also think that a portrait would work better than a landscape. I did like the writing and the script that you used.
I received it quickly and it looked as expected. I only wish I would have gotten the bigger one
Beautiful frame, exactly as pictured and described. Thanks so much